{"id":3,"date":"2022-04-01T08:50:15","date_gmt":"2022-04-01T08:50:15","guid":{"rendered":"https:\/\/modtel.wpengine.com\/?page_id=3"},"modified":"2026-04-21T11:20:15","modified_gmt":"2026-04-21T11:20:15","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ourtur.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f49c673 e-flex e-con-boxed e-con e-parent\" data-id=\"f49c673\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c85cd1f elementor-widget elementor-widget-text-editor\" data-id=\"c85cd1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 style=\"color: #000000;\" data-section-id=\"9do4zj\" data-start=\"219\" data-end=\"238\">1. PRIVACY POLICY<\/h1><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><h2 style=\"color: #000000;\" data-section-id=\"1dx9bij\" data-start=\"240\" data-end=\"266\">Privacy Policy \u2013 Ourtur<\/h2><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><h3 style=\"color: #000000;\" data-section-id=\"rnsh7d\" data-start=\"268\" data-end=\"289\">1. Introduction<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"290\" data-end=\"483\">This Privacy Policy explains how <strong data-start=\"323\" data-end=\"371\">Ourtur Turizm Sanayi Ticaret Limited \u015eirketi<\/strong> (\u201cOurtur\u201d) collects, uses, and protects personal data when you use our website <a href=\"http:\/\/www.ourtur.com\" target=\"_new\" rel=\"noopener\" data-start=\"451\" data-end=\"465\">www.ourtur.com<\/a> and our services.<\/p><p style=\"font-size: medium;\" data-start=\"485\" data-end=\"609\">We comply with applicable data protection laws, including GDPR and the Turkish Personal Data Protection Law (KVKK No. 6698).<\/p><hr style=\"font-size: medium;\" data-start=\"611\" data-end=\"614\" \/><h3 style=\"color: #000000;\" data-section-id=\"sos7h2\" data-start=\"616\" data-end=\"640\">2. Data Controller<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"641\" data-end=\"808\">Company: Ourtur Turizm Sanayi Ticaret Limited \u015eirketi<br data-start=\"694\" data-end=\"697\" \/>License: T\u00dcRSAB No. 17666<br data-start=\"722\" data-end=\"725\" \/>Location: Istanbul, T\u00fcrkiye<br data-start=\"752\" data-end=\"755\" \/>Email: <a rel=\"noopener\" data-start=\"762\" data-end=\"779\">contact@ourtur.com<\/a><br data-start=\"779\" data-end=\"782\" \/>Phone: +90 535 674 21 42<\/p><hr style=\"font-size: medium;\" data-start=\"810\" data-end=\"813\" \/><h3 style=\"color: #000000;\" data-section-id=\"12d2s4\" data-start=\"815\" data-end=\"838\">3. Data Collected<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"839\" data-end=\"854\">We may collect:<\/p><ul style=\"font-size: medium;\" data-start=\"856\" data-end=\"1148\"><li data-section-id=\"12x22pi\" data-start=\"856\" data-end=\"897\">Identity data: full name, nationality<\/li><li data-section-id=\"6wfw9p\" data-start=\"898\" data-end=\"935\">Contact data: phone number, email<\/li><li data-section-id=\"1b1zg9s\" data-start=\"936\" data-end=\"985\">Booking data: hotel, transfer, flight details<\/li><li data-section-id=\"xdnsqw\" data-start=\"986\" data-end=\"1040\">Identification data: passport (only when required)<\/li><li data-section-id=\"zhs2dm\" data-start=\"1041\" data-end=\"1088\">Technical data: IP address, browser, device<\/li><li data-section-id=\"1cwpfed\" data-start=\"1089\" data-end=\"1148\">Communication data: messages via WhatsApp, email, forms<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"1150\" data-end=\"1153\" \/><h3 style=\"color: #000000;\" data-section-id=\"b2dw2o\" data-start=\"1155\" data-end=\"1185\">4. Purpose of Processing<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"1186\" data-end=\"1207\">Your data is used to:<\/p><ul style=\"font-size: medium;\" data-start=\"1209\" data-end=\"1364\"><li data-section-id=\"1m5kz8z\" data-start=\"1209\" data-end=\"1240\">Process and manage bookings<\/li><li data-section-id=\"yv7xxg\" data-start=\"1241\" data-end=\"1265\">Communicate with you<\/li><li data-section-id=\"jzdiep\" data-start=\"1266\" data-end=\"1298\">Provide services and support<\/li><li data-section-id=\"j09tf5\" data-start=\"1299\" data-end=\"1330\">Improve website performance<\/li><li data-section-id=\"m4gks\" data-start=\"1331\" data-end=\"1364\">Comply with legal obligations<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"1366\" data-end=\"1369\" \/><h3 style=\"color: #000000;\" data-section-id=\"9hfxb9\" data-start=\"1371\" data-end=\"1392\">5. Data Sharing<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"1393\" data-end=\"1416\">We may share data with:<\/p><ul style=\"font-size: medium;\" data-start=\"1418\" data-end=\"1548\"><li data-section-id=\"rach34\" data-start=\"1418\" data-end=\"1456\">Hotels and accommodation providers<\/li><li data-section-id=\"pb469l\" data-start=\"1457\" data-end=\"1493\">Transfer and transport providers<\/li><li data-section-id=\"1undu8x\" data-start=\"1494\" data-end=\"1526\">Airlines and travel partners<\/li><li data-section-id=\"1lb3c9s\" data-start=\"1527\" data-end=\"1548\">Payment providers<\/li><\/ul><p style=\"font-size: medium;\" data-start=\"1550\" data-end=\"1580\">Only necessary data is shared.<\/p><hr style=\"font-size: medium;\" data-start=\"1582\" data-end=\"1585\" \/><h3 style=\"color: #000000;\" data-section-id=\"1i11yyk\" data-start=\"1587\" data-end=\"1619\">6. International Transfers<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"1620\" data-end=\"1749\">Due to the nature of travel services, data may be transferred outside T\u00fcrkiye. Appropriate safeguards are applied where required.<\/p><hr style=\"font-size: medium;\" data-start=\"1751\" data-end=\"1754\" \/><h3 style=\"color: #000000;\" data-section-id=\"174j3bv\" data-start=\"1756\" data-end=\"1779\">7. Data Retention<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"1780\" data-end=\"1858\">Data is retained only as long as necessary for legal and operational purposes.<\/p><hr style=\"font-size: medium;\" data-start=\"1860\" data-end=\"1863\" \/><h3 style=\"color: #000000;\" data-section-id=\"1byyiqa\" data-start=\"1865\" data-end=\"1885\">8. User Rights<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"1886\" data-end=\"1908\">You have the right to:<\/p><ul style=\"font-size: medium;\" data-start=\"1910\" data-end=\"2027\"><li data-section-id=\"ol3wwd\" data-start=\"1910\" data-end=\"1930\">Access your data<\/li><li data-section-id=\"p61yxj\" data-start=\"1931\" data-end=\"1952\">Correct your data<\/li><li data-section-id=\"1dxhsrx\" data-start=\"1953\" data-end=\"1973\">Request deletion<\/li><li data-section-id=\"1h52t71\" data-start=\"1974\" data-end=\"1998\">Object to processing<\/li><li data-section-id=\"hacwqa\" data-start=\"1999\" data-end=\"2027\">Request data portability<\/li><\/ul><p style=\"font-size: medium;\" data-start=\"2029\" data-end=\"2057\">Contact: <a rel=\"noopener\" data-start=\"2038\" data-end=\"2055\">contact@ourtur.com<\/a><\/p><hr style=\"font-size: medium;\" data-start=\"2059\" data-end=\"2062\" \/><h3 style=\"color: #000000;\" data-section-id=\"111mdjb\" data-start=\"2064\" data-end=\"2081\">9. Security<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"2082\" data-end=\"2150\">We apply technical and organizational measures to protect your data.<\/p><hr style=\"font-size: medium;\" data-start=\"2152\" data-end=\"2155\" \/><h3 style=\"color: #000000;\" data-section-id=\"rexqf2\" data-start=\"2157\" data-end=\"2174\">10. Cookies<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"2175\" data-end=\"2194\">See Cookies Policy.<\/p><hr style=\"font-size: medium;\" data-start=\"2196\" data-end=\"2199\" \/><h3 style=\"color: #000000;\" data-section-id=\"1i9cca2\" data-start=\"2201\" data-end=\"2218\">11. Updates<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"2219\" data-end=\"2257\">We may update this policy at any time.<\/p><hr style=\"font-size: medium;\" data-start=\"2259\" data-end=\"2262\" \/><h3 style=\"color: #000000;\" data-section-id=\"1h9jgr\" data-start=\"2264\" data-end=\"2281\">12. Contact<\/h3><p style=\"font-size: medium;\" data-start=\"2282\" data-end=\"2335\">Email: <a rel=\"noopener\" data-start=\"2289\" data-end=\"2306\">contact@ourtur.com<\/a><br data-start=\"2306\" data-end=\"2309\" \/>Phone: +90 535 674 21 42<\/p><hr style=\"font-size: medium;\" data-start=\"2337\" data-end=\"2340\" \/><h1 style=\"color: #000000;\" data-section-id=\"1e661nl\" data-start=\"2342\" data-end=\"2365\">2. TERMS &amp; CONDITIONS<\/h1><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><h2 style=\"color: #000000;\" data-section-id=\"1h8l4l7\" data-start=\"2367\" data-end=\"2399\">Terms and Conditions \u2013 Ourtur<\/h2><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><div>\u00a0<\/div><h3 style=\"color: #000000;\" data-section-id=\"11f7eyb\" data-start=\"2401\" data-end=\"2415\">1. Scope<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"2416\" data-end=\"2536\">These Terms govern all services provided by Ourtur, including hotel bookings, transfers, tours, and travel arrangements.<\/p><hr style=\"font-size: medium;\" data-start=\"2538\" data-end=\"2541\" \/><h3 style=\"color: #000000;\" data-section-id=\"1k9rq8s\" data-start=\"2543\" data-end=\"2572\">2. Booking Confirmation<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"2573\" data-end=\"2612\">A booking is considered confirmed when:<\/p><ul style=\"font-size: medium;\" data-start=\"2614\" data-end=\"2711\"><li data-section-id=\"1b4q1ur\" data-start=\"2614\" data-end=\"2673\">The client approves the offer (via WhatsApp, email), or<\/li><li data-section-id=\"8gwr7f\" data-start=\"2674\" data-end=\"2711\">Payment is received (when required)<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"2713\" data-end=\"2716\" \/><h3 style=\"color: #000000;\" data-section-id=\"19lsucz\" data-start=\"2718\" data-end=\"2734\">3. Pricing<\/h3><div>\u00a0<\/div><ul style=\"font-size: medium;\" data-start=\"2735\" data-end=\"2911\"><li data-section-id=\"1j3r18n\" data-start=\"2735\" data-end=\"2792\">Prices depend on availability and supplier conditions<\/li><li data-section-id=\"go0svn\" data-start=\"2793\" data-end=\"2834\">Prices may change before confirmation<\/li><li data-section-id=\"hik8m7\" data-start=\"2835\" data-end=\"2871\">Currency may be TRY, USD, or EUR<\/li><li data-section-id=\"15hog1g\" data-start=\"2872\" data-end=\"2911\">Exchange rate differences may apply<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"2913\" data-end=\"2916\" \/><h3 style=\"color: #000000;\" data-section-id=\"13v7ka2\" data-start=\"2918\" data-end=\"2942\">4. Payment Methods<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"2944\" data-end=\"2954\">We accept:<\/p><ul style=\"font-size: medium;\" data-start=\"2956\" data-end=\"3040\"><li data-section-id=\"68i2rh\" data-start=\"2956\" data-end=\"3000\">Cash (payable at hotel where applicable)<\/li><li data-section-id=\"8fsa2t\" data-start=\"3001\" data-end=\"3018\">Bank transfer<\/li><li data-section-id=\"hf5fpc\" data-start=\"3019\" data-end=\"3040\">Credit\/debit card<\/li><\/ul><p style=\"font-size: medium;\" data-start=\"3042\" data-end=\"3082\">Payment terms are specified per booking.<\/p><hr style=\"font-size: medium;\" data-start=\"3084\" data-end=\"3087\" \/><h3 style=\"color: #000000;\" data-section-id=\"1a1zsv7\" data-start=\"3089\" data-end=\"3123\">5. Payment &amp; Rate Conditions<\/h3><p style=\"font-size: medium;\" data-start=\"3125\" data-end=\"3177\">All bookings are subject to conditions depending on:<\/p><ul style=\"font-size: medium;\" data-start=\"3179\" data-end=\"3228\"><li data-section-id=\"199q4c2\" data-start=\"3179\" data-end=\"3195\">Hotel policy<\/li><li data-section-id=\"1fiz60i\" data-start=\"3196\" data-end=\"3209\">Rate type<\/li><li data-section-id=\"valo99\" data-start=\"3210\" data-end=\"3228\">Payment method<\/li><\/ul><h4 style=\"color: #000000; font-size: medium;\" data-start=\"3230\" data-end=\"3256\">Cash (Pay at Hotel)<\/h4><div>\u00a0<\/div><ul style=\"font-size: medium;\" data-start=\"3257\" data-end=\"3338\"><li data-section-id=\"66430q\" data-start=\"3257\" data-end=\"3290\">Available for selected hotels<\/li><li data-section-id=\"17i1ydb\" data-start=\"3291\" data-end=\"3338\">Usually flexible, depending on hotel policy<\/li><\/ul><h4 style=\"color: #000000; font-size: medium;\" data-start=\"3340\" data-end=\"3363\">Refundable (REF)<\/h4><div>\u00a0<\/div><ul style=\"font-size: medium;\" data-start=\"3364\" data-end=\"3437\"><li data-section-id=\"pv6x60\" data-start=\"3364\" data-end=\"3404\">Cancellation allowed within deadline<\/li><li data-section-id=\"1xxosh\" data-start=\"3405\" data-end=\"3437\">Refund subject to conditions<\/li><\/ul><h4 style=\"color: #000000; font-size: medium;\" data-start=\"3439\" data-end=\"3469\">Non-Refundable (NO REF)<\/h4><div>\u00a0<\/div><ul style=\"font-size: medium;\" data-start=\"3470\" data-end=\"3596\"><li data-section-id=\"q8e72s\" data-start=\"3470\" data-end=\"3509\">Applies only when clearly specified<\/li><li data-section-id=\"rizgg5\" data-start=\"3510\" data-end=\"3547\">Not all hotels are non-refundable<\/li><li data-section-id=\"vhtwig\" data-start=\"3548\" data-end=\"3596\">No refund in case of cancellation or no-show<\/li><\/ul><p style=\"font-size: medium;\" data-start=\"3598\" data-end=\"3688\"><strong data-start=\"3598\" data-end=\"3612\">Important:<\/strong><br data-start=\"3612\" data-end=\"3615\" \/>Conditions (Cash \/ REF \/ NO REF) are always specified in the final offer.<\/p><hr style=\"font-size: medium;\" data-start=\"3690\" data-end=\"3693\" \/><h3 style=\"color: #000000;\" data-section-id=\"bth28t\" data-start=\"3695\" data-end=\"3715\">6. Agency Role<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"3716\" data-end=\"3785\">Ourtur acts as an intermediary between clients and service providers.<\/p><p style=\"font-size: medium;\" data-start=\"3787\" data-end=\"3814\">We are not responsible for:<\/p><ul style=\"font-size: medium;\" data-start=\"3816\" data-end=\"3872\"><li data-section-id=\"d4yoci\" data-start=\"3816\" data-end=\"3841\">Hotel service quality<\/li><li data-section-id=\"1udu3u2\" data-start=\"3842\" data-end=\"3872\">Provider changes or errors<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"3874\" data-end=\"3877\" \/><h3 style=\"color: #000000;\" data-section-id=\"r7j5ak\" data-start=\"3879\" data-end=\"3911\">7. Client Responsibilities<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"3912\" data-end=\"3928\">The client must:<\/p><ul style=\"font-size: medium;\" data-start=\"3930\" data-end=\"4029\"><li data-section-id=\"197w6ip\" data-start=\"3930\" data-end=\"3962\">Provide accurate information<\/li><li data-section-id=\"u2aj3j\" data-start=\"3963\" data-end=\"3996\">Respect hotel and local rules<\/li><li data-section-id=\"1b8s2s\" data-start=\"3997\" data-end=\"4029\">Arrive on time for transfers<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"4031\" data-end=\"4034\" \/><h3 style=\"color: #000000;\" data-section-id=\"1fqebr3\" data-start=\"4036\" data-end=\"4065\">8. Liability Limitation<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"4066\" data-end=\"4091\">Ourtur is not liable for:<\/p><ul style=\"font-size: medium;\" data-start=\"4093\" data-end=\"4185\"><li data-section-id=\"lcam3z\" data-start=\"4093\" data-end=\"4127\">Flight delays or cancellations<\/li><li data-section-id=\"1dgtnij\" data-start=\"4128\" data-end=\"4152\">Force majeure events<\/li><li data-section-id=\"1ctmoue\" data-start=\"4153\" data-end=\"4185\">Third-party service failures<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"4187\" data-end=\"4190\" \/><h3 style=\"color: #000000;\" data-section-id=\"kfg4dp\" data-start=\"4192\" data-end=\"4211\">9. Complaints<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"4212\" data-end=\"4240\">Complaints must be reported:<\/p><ul style=\"font-size: medium;\" data-start=\"4242\" data-end=\"4290\"><li data-section-id=\"1bctaqv\" data-start=\"4242\" data-end=\"4264\">During service, or<\/li><li data-section-id=\"1anvxg6\" data-start=\"4265\" data-end=\"4290\">Within 48 hours after<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"4292\" data-end=\"4295\" \/><h3 style=\"color: #000000;\" data-section-id=\"l8etec\" data-start=\"4297\" data-end=\"4320\">10. Governing Law<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"4321\" data-end=\"4369\">These Terms are governed by the laws of T\u00fcrkiye.<\/p><hr style=\"font-size: medium;\" data-start=\"4371\" data-end=\"4374\" \/><h1 style=\"color: #000000;\" data-section-id=\"12sg92k\" data-start=\"4376\" data-end=\"4400\">3. CANCELLATION POLICY<\/h1><div>\u00a0<\/div><h2 style=\"color: #000000;\" data-section-id=\"mi310a\" data-start=\"4402\" data-end=\"4433\">Cancellation Policy \u2013 Ourtur<\/h2><div>\u00a0<\/div><h3 style=\"color: #000000;\" data-section-id=\"1xwn2f5\" data-start=\"4435\" data-end=\"4456\">1. General Rule<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"4457\" data-end=\"4486\">Cancellation terms depend on:<\/p><ul style=\"font-size: medium;\" data-start=\"4488\" data-end=\"4564\"><li data-section-id=\"184y9ej\" data-start=\"4488\" data-end=\"4516\">Hotel or supplier policy<\/li><li data-section-id=\"1q8lw7x\" data-start=\"4517\" data-end=\"4545\">Rate type (REF \/ NO REF)<\/li><li data-section-id=\"valo99\" data-start=\"4546\" data-end=\"4564\">Payment method<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"4566\" data-end=\"4569\" \/><h3 style=\"color: #000000;\" data-section-id=\"1k6fob7\" data-start=\"4571\" data-end=\"4586\">2. Hotels<\/h3><div>\u00a0<\/div><ul style=\"font-size: medium;\" data-start=\"4588\" data-end=\"4736\"><li data-section-id=\"17yrz7p\" data-start=\"4588\" data-end=\"4652\">Free cancellation: typically 24\u201348h before check-in (if REF)<\/li><li data-section-id=\"bbo7yq\" data-start=\"4653\" data-end=\"4708\">Late cancellation: may be charged (usually 1 night)<\/li><li data-section-id=\"1oomcsb\" data-start=\"4709\" data-end=\"4736\">No-show: non-refundable<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"4738\" data-end=\"4741\" \/><h3 style=\"color: #000000;\" data-section-id=\"70j6o3\" data-start=\"4743\" data-end=\"4761\">3. Transfers<\/h3><div>\u00a0<\/div><ul style=\"font-size: medium;\" data-start=\"4763\" data-end=\"4872\"><li data-section-id=\"1tjei4s\" data-start=\"4763\" data-end=\"4809\">Free cancellation: up to 24h before pickup<\/li><li data-section-id=\"mjkolz\" data-start=\"4810\" data-end=\"4844\">Late cancellation: 100% charge<\/li><li data-section-id=\"1oomcsb\" data-start=\"4845\" data-end=\"4872\">No-show: non-refundable<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"4874\" data-end=\"4877\" \/><h3 style=\"color: #000000;\" data-section-id=\"qtl577\" data-start=\"4879\" data-end=\"4893\">4. Tours<\/h3><div>\u00a0<\/div><ul style=\"font-size: medium;\" data-start=\"4895\" data-end=\"4986\"><li data-section-id=\"kbt05m\" data-start=\"4895\" data-end=\"4941\">Cancellation: 24h<\/li><li data-section-id=\"1a1mfxp\" data-start=\"4942\" data-end=\"4986\">Late cancellation: may be non-refundable<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"4988\" data-end=\"4991\" \/><h3 style=\"color: #000000;\" data-section-id=\"98xpog\" data-start=\"4993\" data-end=\"5009\">5. Refunds<\/h3><div>\u00a0<\/div><ul style=\"font-size: medium;\" data-start=\"5011\" data-end=\"5080\"><li data-section-id=\"mn1xtb\" data-start=\"5011\" data-end=\"5050\">Processed within 7\u201314 business days<\/li><li data-section-id=\"19ruw3z\" data-start=\"5051\" data-end=\"5080\">Bank fees may be deducted<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"5082\" data-end=\"5085\" \/><h3 style=\"color: #000000;\" data-section-id=\"7yvttu\" data-start=\"5087\" data-end=\"5109\">6. Force Majeure<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"5111\" data-end=\"5194\">No liability for events beyond control (flights, weather, government restrictions)<\/p><hr style=\"font-size: medium;\" data-start=\"5196\" data-end=\"5199\" \/><h1 style=\"color: #000000;\" data-section-id=\"5jnzez\" data-start=\"5201\" data-end=\"5220\">4. COOKIES POLICY<\/h1><div>\u00a0<\/div><h2 style=\"color: #000000;\" data-section-id=\"wtwx96\" data-start=\"5222\" data-end=\"5248\">Cookies Policy \u2013 Ourtur<\/h2><div>\u00a0<\/div><h3 style=\"color: #000000;\" data-section-id=\"1xu97xo\" data-start=\"5250\" data-end=\"5269\">1. Definition<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"5270\" data-end=\"5349\">Cookies are small files stored on your device to improve website functionality.<\/p><hr style=\"font-size: medium;\" data-start=\"5351\" data-end=\"5354\" \/><h3 style=\"color: #000000;\" data-section-id=\"tro3z\" data-start=\"5356\" data-end=\"5381\">2. Types of Cookies<\/h3><div>\u00a0<\/div><ul style=\"font-size: medium;\" data-start=\"5383\" data-end=\"5482\"><li data-section-id=\"166icw2\" data-start=\"5383\" data-end=\"5415\">Essential: website operation<\/li><li data-section-id=\"itdlgb\" data-start=\"5416\" data-end=\"5447\">Analytics: traffic analysis<\/li><li data-section-id=\"1x21i39\" data-start=\"5448\" data-end=\"5482\">Marketing: advertising (if used)<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"5484\" data-end=\"5487\" \/><h3 style=\"color: #000000;\" data-section-id=\"1wrk1dx\" data-start=\"5489\" data-end=\"5505\">3. Purpose<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"5507\" data-end=\"5525\">We use cookies to:<\/p><ul style=\"font-size: medium;\" data-start=\"5527\" data-end=\"5597\"><li data-section-id=\"114esbh\" data-start=\"5527\" data-end=\"5554\">Improve user experience<\/li><li data-section-id=\"xcmind\" data-start=\"5555\" data-end=\"5572\">Analyze usage<\/li><li data-section-id=\"nny2uh\" data-start=\"5573\" data-end=\"5597\">Optimize performance<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"5599\" data-end=\"5602\" \/><h3 style=\"color: #000000;\" data-section-id=\"1raebuz\" data-start=\"5604\" data-end=\"5632\">4. Third-Party Cookies<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"5634\" data-end=\"5645\">We may use:<\/p><ul style=\"font-size: medium;\" data-start=\"5647\" data-end=\"5691\"><li data-section-id=\"1li1d1z\" data-start=\"5647\" data-end=\"5667\">Google Analytics<\/li><li data-section-id=\"tyox84\" data-start=\"5668\" data-end=\"5691\">Meta (Facebook Pixel)<\/li><\/ul><hr style=\"font-size: medium;\" data-start=\"5693\" data-end=\"5696\" \/><h3 style=\"color: #000000;\" data-section-id=\"34u72m\" data-start=\"5698\" data-end=\"5723\">5. Managing Cookies<\/h3><div>\u00a0<\/div><p style=\"font-size: medium;\" data-start=\"5725\" data-end=\"5772\">Users can disable cookies via browser settings.<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. PRIVACY POLICY \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Privacy Policy \u2013 Ourtur \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 1. Introduction \u00a0 This Privacy Policy explains how Ourtur Turizm Sanayi Ticaret Limited \u015eirketi (\u201cOurtur\u201d) collects, uses, and protects personal data when you use our website www.ourtur.com and our services. We comply with applicable data protection laws, including GDPR and the Turkish Personal Data Protection Law [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":15263,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","has-post-thumbnail","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ourtur.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ourtur.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ourtur.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ourtur.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ourtur.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":30,"href":"https:\/\/ourtur.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":15732,"href":"https:\/\/ourtur.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/15732"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ourtur.com\/en\/wp-json\/wp\/v2\/media\/15263"}],"wp:attachment":[{"href":"https:\/\/ourtur.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}